Reina Isabel w Quito

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komentarze 5

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  Nick Mistretta

  :: 17 październik 2021 10:26:07

  Quito is my favorite city in the world, but I have to warn people about Reina Isabel Hotel. I booked four nights but only stayed 22 hours. I told the front desk three times the wifi did not work. I work online; no wifi, no work. They did not fix the problem. I called the front desk and told them I had to leave three days early because I could not work and that I expected a refund for those nights. The guy said, yes, come down and we will amend your stay. When I got down there and checked out, he told me they don’t give refunds. The manager (Jessica Fierro) decided later that I did not deserve a refund. She told me I only complained about the wifi once and called me a liar. Avoid Reina Isabel Hotel… stay at Le Parc Hotel instead!

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  Dominick Fera

  :: 14 wrzesień 2021 08:05:05

  Beautiful hotel and staff. I'll see y'all again next time I'm in Quito❤ Thank you!

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  T C

  :: 07 wrzesień 2021 09:40:09

  Loved my stay very beautiful hotel with great views

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  Zeynel Azimullah

  :: 28 sierpień 2021 14:58:06

  Nice lobby. Great security. Neighborhood is sketch. Book via expedia and save $$$.

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  Tom Casey

  :: 18 lipiec 2021 07:05:48

  After having a horrible experience with Air B&B we came here and are so glad we did. We got a jacuzzi suite and life has been great. Breakfast came with the suite and the staff has made every effort to make us feel at home.